Holidays and Summer Rates
All Holidays and summer months have higher nightly rental rates and require a minimum 3 night stay.
Housekeeping and Maintenance
Our properties are inspected and cleaned for each guest. If the home is not cleaned to your satisfaction when you arrive or if something is not working properly, please call the office to report the problem. We will try to correct the situation immediately. Additional maid service is available during your stay. We'd be happy to arrange it for you. The cost is very reasonable.
What Is Included In The Cleaning Fee?
Toilets, tubs, mirrors, floors, and bathrooms are cleaned in full. Linens and towels are washed and beds are remade. Fresh towels are hung in the bathrooms. We clean the kitchen starting with the refrigerator, stove, and counters. We can unload dishes from dishwasher and put them away. We vacuum all the floors, dust all the window sills, and remove all cobwebs. We hose and sweep down the patio and entry. We make sure the toaster, breadboard, and microwave are cleaned and ready for the next Guest. We also report to the owner any additional furnishing suggestions which might improve the property. We also appreciate your comments, both good and bad, so that we can advise our owners and make further recommendations for improvement.
Some properties in our rentals program are equipped with a telephone and the phone number is provided to you on the Welcome Book located at the property. Some Owners graciously furnish telephones for your convenience and safety. The phones have a long distance block in place that prevents any long distance calls. Any long distance calls should be charged to your calling card or made by cellular phone. If a toll call appears on the owner's phone bill for the dates you were in the property, the amount of the calls and a $20 service fee will be deducted from your security deposit.
Some of our homeowners will allow pets. Be sure and ask about these properties when you speak with a Reservation Specialist or search for our Pet Friendly properties here on our website. There is a minimum $100-$300 Pet Fee in addition to the Security Deposit, so the carpets and all upholstery can be cleaned after the guest pet departs.
Non compliance to pet restrictions is grounds for immediate eviction without refund and will result in loss of full Security Deposit.
All of our properties are non-smoking premises. If you wish to smoke, you must do so away from any door or windows. Any guest violating the owner's no smoking rule may cause all guests to be evicted with forfeiture of all monies paid. Smoking includes cigarettes, cigars, pipes, etc. If our inspection staff detects, at departure, the presence of smoke in any property, the full security deposit will be forfeited .
Our rental rates are based upon two persons per bedroom. Children are counted in total occupancy unless they are under the age of five. Over occupancy is considered a serious violation of your lease, and we reserve the right to deny access or to have the premises vacated with no refund of monies, and could result in forfeiture of Security Deposit.
Parking is allowed only in assigned parking spaces or garages. Parking areas are for automobiles only. RV's, travel trailers, boat trailers, etc. are not permitted.
Lost and Found
If you leave something behind, call our office immediately. We will make every effort to locate the item and return it to you. Postage costs and a $15 service charge will be charged against your security deposit. Left items will be held for two weeks; after that time, all unclaimed items will be donated to a charitable organization. BBHR&M is not responsible for any lost items that we are unable to locate.
This rental program is under management of BBRH&M who acts only as an agent for the owners. All properties are privately owned; neither management nor owners will be responsible for any accidents or injury to guests or loss of money, jewelry or valuables of any kind.
Repairs and Maintenance
We cannot guarantee against mechanical failure of heating, appliances, TV's/VCR's/DVD Players, stereo equipment, internet access, etc. BBHR&M is not responsible for any circumstances beyond our control, such as disturbances on nearby properties, construction noise, or acts of nature. Please report any inoperative equipment to our office promptly. We will make every reasonable effort to have repairs done quickly and efficiently.
NO REFUNDS OR RENT REDUCTIONS WILL BE MADE DUE TO THE MECHANICAL FAILURES OR MALFUNCTIONS, EARLY DEPARTURE, INTERRUPTIONS OF UTILITIES, MAINTENANCE PROBLEMS OR CONSTRUCTION IN THE AREA.
Frivolous Repair Calls
Our company experiences repeated calls for repairs that are due to guest misuse or unfamiliarity with amenities. Often the problem can be solved by following the phone instructions of our maintenance personnel or instructions in the Welcome Books located at the property. If you represent that the problem persists after being given instructions a repairman will be dispatched. If the repairman discovers that the problem could have been solved by following the instructions you will be responsible for the repair bill.
Many of our properties have locked owner's closets or cupboards for the homeowner's personal items to be stored. Backup linens are also kept in these closets so the property can be ready promptly for the next guest. Please do not try to force them open. Any damage, use of locked backup linens or content loss will be deducted from your security deposit.
Future Reservations for Return Guests
As a return guest, you have the option to make reservations for the upcoming year. Guests have the option to reserve the same time period or longer for next year without having to wait. However, failure to procure your reservation could result in accommodations getting secured by other returned guests. This option has to be verbalized upon check-in and finalized with a paid reservation guaranteed prior to departure.
Vacation Rental Ordinance
Listed below are some key points that we want to share with you.
1) No amplified outdoor music of any kind is permitted for vacation rentals. Reasonable volume meaning a decibel level which will not offend your neighbors!
2) There is a fixed maximum occupancy limit for each rental property based upon the number of bedrooms, please refer your contract for the detailed information. Please note that any children 5 years and older will require their own bed.
3) Dispatched police visits to any property where Beach Bum Holiday Rentals and Management is able to verify a city ordinance or the rental agreement has been violated will result in the loss of your security deposit and could result in immediate eviction.